FORTY-THREE Trade Kings Group workers have graduated with quality assurance certificates in International Standards Organisation (ISO) 9001-2015 quality management. ISO 9001-2015 is an international standard for quality management systems, designed to help organisations of all sizes and sectors improve performance, meet customer expectations and demonstrate a commitment to quality. Of the 43 graduates, 15 workers graduated with both the ISO quality management certificate and the internal audit certificate. Speaking at the ISO 9001-2015 certificate handover ceremony, Thursday, Zambia Bureau of Standards Training Coordinator Collins Siwale said the training had equipped workers with the skills needed to conduct internal audits before being audited by the regulatory authority. “With my fellow experts, I want to believe that all of us are now...
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