ZICTA says citizens shouldn’t put all the blame on mobile operators for the fast depletion of their data bundles when they leave multiple phone applications running in the background. The authority has also urged mobile operators in the country to ensure that they have subscribers with 5G-enabled devices as they roll out the network or risk losing out. In an interview, recently, ZICTA Director General Collins Chomba said most people had the tendency of leaving multiple phone applications running in the background, which contributed to the fast depletion of their bundles. “After the complaint, we sent in a team that went and looked at the billing platforms. It was seeing how the data is being utilised. So, some of the...

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