AIRTEL- ZAMBIA has assured its customers that the funds saved in their mobile money accounts are secured despite a technical failure it experienced on its USSD short code on Sunday. Airtel customers on Sunday took to social media to express their displeasure and worry over the safety of their money following a technical fault that prevented them from accessing mobile money services from about 15:00 to around 22:00. Responding to a press query, Monday, company head of corporate communications Yuyo Kambikambi assured customers of the safety of their money, saying funds could only be accessed by customers via a customers’ own pin similar to the way bank accounts operate. “All funds are securely maintained and can only be accessed by...

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