Transport and Communications Minister Mutotwe Kafwaya has challenged ZICTA to up its game in meting out sanctions on any telecommunications company that fails to provide high quality service to consumers. And Airtel Zambia Plc has apologized for the network outage experienced by its subscribers for almost two hours, Thursday morning, blaming a power outage at its data centre. Speaking on Hot FM’s Hot Seat programme, Thursday morning, Kaywaya complained about the poor quality of service Airtel was subjecting their subscribers to following a massive network outage that interrupted service. He challenged ZICTA, the ICT regulator, to impose sanctions on any telecommunications company that failed to adhere to quality of service guidelines to safeguard consumers’ interests. “I have to tell you…...

To continue reading this premium content, login to your account or Subscribe to our ePaper using the buttons below.
Log In Subscribe