NATIONAL Health Insurance Management Authority (NHIMA) acting Director General Tontela Siwale has disclosed that lack of drugs within the system has been the most commonly lodged complaint by beneficiaries. In an interview, Siwale said the other top complaint had been difficulties in people making contributions, but he assured that the authority was working on addressing those two complaints immediately. “At the end of the day, once we have met our objective of delivering quality health care, we will ensure that we have full access to our citizens in the country. This is a progressive issue that we are trying to do. Yes, members will notice some gaps, it is natural in a project like this. What we actually implore and…...

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