Last updated: 10th August 2022
In these terms and conditions News Diggers! Media Limited will be referred to as “News Diggers!”. These Terms and Conditions apply to all subscription plans.
General Conditions:
- A News Diggers! ePaper digital subscription account is valid only for one user. Subscribers who share login details with third persons may have their subscriptions terminated without refund upon verification of proof.
- Usernames and passwords are not otherwise transferable, and the News Diggers! digital membership may only be used for non-commercial purposes.
- Membership is not available to subscribers who have previously breached the News Diggers! subscription terms and conditions.
- For payments made via Mobile Money or other automated system, the subscription is activated immediately, and not more than ten minutes after payment.
- For other manual methods of payment such as bank transfer, activation will only be done upon confirmation of proof of payment.
- Once the subscription is activated, a notification will be sent to the subscriber via the email address provided.
- The price of the subscription will be displayed at the time of purchase. Any changes made to the subscription prices without notice will not affect active subscribers until the expiry of the existing subscription period.
- All payments are made in advance.
Refund Policy
- News Diggers! will refund clients where the choice to cancel an existing subscription has been necessitated by breach of the Terms of Conditions by News Diggers! or Website error that prevents access to content.
- In the case of intermittent loss of service or temporary website error, News Diggers! will be obliged to compensate the subscribers with an extension of subscription commensurate to the time lapse of service lost. Any extra extensions will be at the company’s discretion.
- Any refunds made shall be calculated based on the remaining duration of the subscription period, rather than the full amount paid at the start of the subscription.
- A client can make claim for a commensurate subscription extension in an event that the activation period exceeded the prescribed 10 minutes. This only applies to automated digital payments.
- Subscribers cannot suspend their Digital Membership and any cancellations made at their volition will not be refunded.